Frequently Asked Questions

Needing some more information on Truck and Trailer Rentals?

  • Frequently Asked Questions

    • What is the minimum rental?

      ORIX Commercial offers truck, trailer and 4WD rental from one day to seven years. Rental contracts can also be easily extended, which is subject to the availability of equipment and future bookings on the vehicles. Just simply talk to the ORIX team about the options that are available.

       

    • Does ORIX offer one way rentals?

      One way rentals are subject to the availability of the equipment, and future booking on the vehicle. An ORIX Commercial vehicle rental may be picked up from any of the six branches and returned to another branch, however a relocation fee to have the vehicle returned to the branch of origin will be included in the cost.

       

    • Can ORIX deliver and/or collect rental vehicles?

      Yes, however there may be a charge for this service. It is also subject to distance and staff availability.

    • What are the rental payment options?

      There are several payment options available for rentals:

      1. Short and long term rentals can be billed on a 14 day account basis, subject to credit approval.
      2. Short term rentals that are on a cash account basis require a security deposit.
    • Are there any licensing restrictions?

      Drivers must have the correct license in the appropriate class for the vehicle they are driving. In addition, a driver on a Learners Permit or Provisional License is not permitted to drive any ORIX rental vehicle at any time.

    • Does ORIX have e-TAGs for the vehicles?

      ORIX does not supply e-TAGs for vehicles, but there is access to the internet at all branches so that drivers can go online and link the vehicle registration with an existing e-TAG account.

    • Does a log book or drivers diary need to be completed?

      ORIX recommends that all drivers intending to operate a commercial vehicle contact the state authority responsible for licensing to check the most up-to-date rules.

    • Is there a breakdown service for the vehicles?

      All ORIX Commercial rental vehicles and trailers are covered by 24-hour roadside assistance. For emergency breakdowns, call 1300 131 583.